We want to make your shopping experience at ArtJewelryLtd.com simple and convenient. That's why we're pleased to offer you two ways to receive your purchase.
Ship to our Annapolis Store
Choose to have your ordered shipped to our store in Annapolis, Maryland, and we'll pay the shipping charges. When you pick up your order in the store, our experienced sales associates will be on hand to help answer any questions.
Delivery to Your Door
Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door. For your protection, a signature is required upon delivery, regardless of any signature waiver on file.
Orders will be processed within 24 hours after payment method has been approved.
Easy Returns
As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.
Our Return/Refund Policy
If for any reason you are not satisfied with your purchase, you may return it within 30 days of purchase (10 days for watches) to our store or to ArtJewelryLtd.com. We will credit your original method of payment, excluding delivery charges.
If you purchased an item from ArtJewelryLtd.com and you picked it up at our store, you must return it to the store.
If you purchased an item from ArtJewelryLtd.com and had it shipped directly to you, please follow the instructions on your packing slip (also listed below:)
1. Indicate the return reason in the Return Reason column on the front of the packing slip next
to the line item you are returning.
2. Include your packing slip and all original documentation with your merchandise (you may
want to make a copy of your packing slip for yourself).
3. Affix the pre-printed return shipping label from the front of your packing slip to the
outside of your shipping box.
4. Affix the return address label from the front of your packing slip to the top left corner
of your shipping box.
5. Please ship your merchandise pre-paid and insured for the full purchase price to the address
indicated on your packing slip.
To find the nearest UPS drop-off location, go to www.ups.com.
Please Note:
· Your packing slip must accompany your return.
· All returns are subject to inspection by our Quality Assurance team before a refund is processed.
· We will credit your original method of payment excluding delivery charges within 3 weeks of receiving your return
ArtJewelryLtd.com is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.
Questions about your order? Please email an ArtJewelryLtd.com representative or call our store.